WRU environment labelled 'toxic' in damning independent report
The Welsh Rugby Union was an “unforgiving, even vindictive” environment to work in for some of its employees, an independent report has found.
Witnesses interviewed as part of Dame Anne Rafferty’s review of the union reported feelings of powerlessness and fear, with the WRU described in the review’s report as an organisation which was “unsure on its feet”.
The review was launched on February 13, following a BBC programme aired in January which reported allegations of racism, sexism, misogyny and homophobia connected to the WRU.
The union workplace “contained elements of bullying and discrimination” and was experienced as “toxic” by some employees, the Dame Rafferty report found.
The union’s leaders were criticised for “allowing problems to develop” and for having “a tendency to manage the problem rather than the underlying issue”, it said.
The organisation’s former chief executive, Steve Phillips, quit within days of the BBC programme airing, with Abi Tierney’s appointment as his permanent successor confirmed in August. She takes up her role in January.
The review makes 36 recommendations in all, covering governance, complaints handling, the union’s approach to inclusion and diversity and investment in the women’s game.
“For anyone who cares about rugby in Wales it is a very difficult read and it is a particularly difficult read if you work at the WRU,” the organisation’s chair Richard Collier-Keywood said in response to the report.
“It is clear that there were many opportunities to avert the serious problems described which were simply not taken.
“We have a lot of work to do to win back the trust of our colleagues our players, the volunteers who are the heart of our community game, and the supporters that buy tickets week in week out.”
Incoming chief executive Tierney said: “The independent review’s report is incredibly humbling and describes issues, actions and attitudes that are hugely regrettable. They should not exist in our, nor any, workplace.
“Of course, as leaders of the organisation, we will all wholeheartedly condemn the attitudes and issues described but we are equally aware that our response needs to be greater than this.
“We will implement all of the recommendations the Independent Review panel has made. My colleagues have committed to doing this and I commit to doing this too.
“But we will also go deeper than this. We will take what the review has found to heart and not only fix the issues identified but also to build a culture and values that we can all be proud of.”
Well over 50 witnesses or groups of witnesses were interviewed for the 134-page review. Interviewees included past and present players (amateur and professional), senior and junior staff and directors, as well people at professional and amateur clubs.
The panel also met a range of external stakeholders, including sponsors and public bodies.
“The work environment had elements of bullying and discrimination and was experienced as toxic by some employees,” the review states.
“They found working at the WRU stressful, with a sense of powerlessness and even fear. A small number of people were widely perceived as challenging, which tipped into bullying in some departments at some times.”
One witness quoted in the review said: “I don’t know who to trust. I feel like I’m not being 100 per cent true to myself because there are things that I’d want to call out, address or bring up but I felt vulnerable because I don’t trust people.”
The report added: “There were two striking and unusual aspects to this review.
“The first was how many people had experienced great stress from their connection with the WRU.
“We were surprised both by the number experiencing stress, but also by the intensity and duration of their experience. People told us of being burnt out, having anxiety, suffering mental health issues and seeing worse behaviour at the WRU than they had experienced themselves.
“Second, an unusual number worried about the consequences were their identity revealed. Some were players concerned about team selection, but the concern from the majority was that the WRU can be unforgiving, even vindictive.”
The report said failings of governance “were a significant cause of the poor culture” found by the review.
“With better governance, problems would have been identified earlier, resolved more quickly and effectively , and reduced overall,” the report stated.
Examples of the discrimination reported included the sharing of gossip that a female staff member had “slept her way” into her job, use of the phrase “hello sugar t***” and the use of slurs about women in same-sex relationships.
Among the recommendations was a call to become more transparent. It was advised that non-disclosure agreements where should only be used for an express purpose, not as a matter of course. The review found NDAs had been “overused” at the WRU.
It also advised that when reports are commissioned they should be published, unless there is particular or agreed reason not to do so.
The WRU was urged to clearly and publicly with inclusion and diversity. “The WRU’s commitment to inclusion and its opposition to abusive behaviour, exclusion and discrimination need to be unambiguous,” the review said.
It also called for further investment in the women’s and girls’ game, with spending in line with other unions, after the review found it was not “properly supported and developed”.
Comments on RugbyPass
Why cant I watch Rugby games please?
1 Go to commentsBeautiful shot from Finau, end of story. Gutted for Shaun Stevenson though.
4 Go to commentsThe Chiefs definitely didn’t win ugly. They had the superior scrum, a dominant lineout, and their defence was excellent once the Waratahs scored their two tries (thanks to some lucky refereeing calls mind you). They put pressure on the Waratahs lineout throughout the game, and the mind boggles as to why the referee did not award a yellow card or a penalty try against the Waratahs for repeated scrum infringements on their own try line before Narawa’s first try. And the Chiefs were slick with their passing and running angles on attack. It was a dominant performance all round, even with many questionable refereeing decisions.
1 Go to commentsWasnt late. Ref 2 assistants andTMO all saw it so who are you to say it was?
4 Go to commentsAre the Brumbies playing the Blues twice in a row?
4 Go to commentsBig difference from the Saders. Forwards really muscled up and laid a solid platform. Scooter brought some steel and I liked the loosie combination. Newell has been rather disappointing this season but stepped up big time - happy also to see Franks dot down. He should do that more often! Reihana had a good game and there seems to be more flair and invention with him in the saddle. McNicoll plays well from the back and is reliable plus inventive when he joins the line. Keep it up chaps!
3 Go to comments🤦♂️🤣 who cares who’s the best . All I know is the All Blacks have the star coach but have few star players now …
31 Go to commentsJe suis sûr que Farrell est impatient de jouer avec Lopez et Machenaud et d’être entraîné par Collazo… 🤭
1 Go to commentsAn on field red (aka a full red) in SRP must surely carry a bigger suspension than a red card given by the bunker as that carries a 20 minute team punishment. Had Damon Murphy abdicated his responsibility as a ref and issued both Drua players a yellow, which would have been upgraded to a 20 minute red by the bunker, that would have killed Australia and New Zealand’s push for the 20 minute red to be trialled globally from July this year.
11 Go to commentsEver so often you all post a Danny Care story that isn’t the announcement that he has finally re-signed for one more, victory tour season at Quins and I’m just like, “well you fooled me again!” My absolute favorite player ever, we need to make his final year at the Stoop (and Twickers) official already. I know he supposedly snubbed France but I won’t feel better until he signs.
1 Go to commentslate hit what late hit it wasn’t at all late and can clearly see he was committed before the tackle
4 Go to commentsChristian Lio -Willies 2 try perfomance was a standout. As was captain Scott Barrett. Up front was where the boys won it.They are a great team and players. Fantastic Crusaders , you can keep going.
3 Go to commentsI don't know how the locals feel about that? I guess if you call yourselves the Worcester Wasps that might be appease. But really we need more teams in the Premiership in my view so they are not padding it out as they are at the moment. It might curtail so many players going abroad as well
5 Go to commentsNZ 😭😭😭is certainly rivaling England for best whingers cup!😭😭😭 !!!
31 Go to commentsYup. New Zealand won 3 out of 10 world cups played. SA 4 out of 8 attempts 30 Vs 50 per cent.🤔🤔
31 Go to commentsShould've done this years ago. Change Saturday kick off times to around 11am. Up and off and back home before 3pm, limit travel time too. Allows players to actually do something else with their Saturday that's family oriented or being rugby fans they could ‘watch’ pro rugby. Increases crowds etc. How can anyone that enjoys grassroots and pro rugby have to choose between the two on Saturdays?
9 Go to commentsI bet he inspired those supporters just as much.
1 Go to commentsBen Smith Springboks living rent free in his head 😊😂
67 Go to commentsGood to hear he would like to play the game at the highest level, I hadn’t been to sure how much of a motivator that was before now. Sadly he’s probably chosen the rugby club to go to. Try not to worry about all the input about how you should play rugby Joey and just try to emulate what you do on the league field and have fun. You’ll limit your game too much (well not really because he’s a standard athlete like SBW and he’ll still have enough) if you’re trying to make sure you can recycle the ball back etc. On the other hard, you can totally just try and recycle by looking to offload any and everywhere if you’re going to ground 😋
1 Go to commentsThis just proves that theres always a stat and a metric to use to justify your abilities and your success. Ben did it last week by creating an imaginary competition and now you did the same to counter his argument and espouse a new yardstick for success. Why not just use the current one and lets say the Boks have won 4 world cups making them the most successful world cup team. Outside of the world cup the All Blacks are the most successful team winning countless rugby championships and dominating the rankings with high win percentages. Over the last 4 years statistically the Irish are the best having the highest win rate and also having positive records against every tier 1 side. The most successful Northern team in the game has been England with a world cup title and the most six nations titles in history. The AB’s are the most dominant team in history with the highest win rate and 3 world cups. Lets not try to reinvent the wheel. Just be honest about the actual stats and what each team has been good at doing and that will be enough to define their level of success.
31 Go to comments