SUPPORT
Having issues with RUGBYPASS? Find a solution by either searching by keyword, or browsing a category below.
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GENERAL - Where is RugbyPass live streaming available?
- What's the quality like?
- How much Data does it use?
- Do I have to watch all the events live?
- How long is the On-Demand window?
- How do I get it on my TV?
- Will my internet connection be ok? You'll need a decent broadband internet connection (DSL/cable or better) of 7Mbps or higher. If you have speed of 12.0 Mbps or more and your computer meets the requirements below, you will be able to enjoy RUGBYPASS.COM at the highest video quality (720p HD). Remember lots of factors can affect video quality and this is a guide only!
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TV STREAMING -
RugbyPass TV -
RESTRICTIONS -
TECHNICAL & TROUBLESHOOTING - System Requirements
- Troubleshooting
- Why is my video not playing?
- Why is my video is choppy or low quality?
- I have adjusted the quality settings, so why is the video still choppy or low quality?
- How can I improve my stream?
- Why am I seeing a spinning circle (or empty black screen or white screen)?
- Why am I seeing a green screen?
- Why is the Login page not loading (Google Chrome or Firefox)?
- My video is buffering, but I have a good connection speed of 4-5mbps, how come?
- I think my connection is ok, but my video is buffering and freezing, what can I do?
- Why am I getting a message 'Connection Error' on the player?
- Do you have any tips regarding CPU Utilization?
- Do you have any tips regarding Local Software or Network Conflicts?
- Have you recently update to Sierra OS and now your WIFI is slow?
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DEVICES - Mobile - Common Questions
- iPad / Phone
- Android
- Apple TV & Airplay
- Chromecast
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MY ACCOUNT & BILLING - Accounts & Registration
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HELP
CONTACT SUPPORT
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